NURS FPX 4010 ASSESSMENT 3
Interdisciplinary Plan Proposal
Name
Capella University
FPX4010: Leading People, Processes, and Organizations in Interprofessional Practice.
Instructor Name
30th May 2024
Interdisciplinary Plan Proposal
To address staff burnout and improve patient care at Metro General Hospital, this proposal recommends reducing the high patient-to-nurse ratio through an interdisciplinary approach. This strategy aims to alleviate nurse workloads, enhance staffing levels, improve patient care quality, shorten hospital stays, and increase patient satisfaction. Implementing these measures can support nurse well-being and improve patient outcomes (Smye et al., 2021). The proposed strategy involves coordinated efforts among nursing, medical, administrative, and social work departments to streamline processes, elevate the patient experience, and boost operational efficiency while tackling underlying systemic issues.
Objective
This evidence-based interdisciplinary plan addresses staff burnout at Metro General Hospital due to high patient-to-nurse ratios. By optimizing staffing and streamlining workflows, it aims to reduce nurse burnout, enhance job satisfaction, and improve patient care. Effective leadership and change management strategies will foster a supportive, collaborative work environment, leading to better health outcomes, increased nurse retention, and overall improvements in healthcare delivery (Fareed et al., 2022).
Questions and Predictions
- How long will it take to implement the plan?
The proposed implementation period is three months, sufficient for comprehensive training and adaptation to new practices. Transformational leadership strategies and change management theories will be integrated into the initial stages. While early signs of improved collaboration and communication among interdisciplinary teams may emerge within this period, the full impact on nurse burnout reduction and patient care quality may take additional time to manifest as teams adjust and refine their new working dynamics.
- What measures will indicate a successful reduction in nurse burnout?
Decreased nurse-reported burnout levels, reduced absenteeism, and lower turnover rates will measure success. Higher patient satisfaction scores and better clinical outcomes will indicate improvements in patient care quality. Regular surveys and feedback mechanisms will provide ongoing assessment of these indicators.
- How can the organization achieve maximum outcomes from this plan?
To achieve optimal outcomes, Metro General Hospital must prioritize a strong culture of communication and teamwork among interdisciplinary teams. This can be accomplished through regular meetings, collaborative decision-making, and continuous training on best practices. Encouraging open dialogue and feedback will help identify and address challenges early on (Yamamoto, 2022). All team members must align with the hospital’s goals and understand their roles in achieving them. What is the result of studying the interdisciplinary plan?
- What will be the result of studying the interdisciplinary plan?
The plan aims to create a cohesive, efficient approach to patient care based on evidence-based practices. Expected results include better patient outcomes, streamlined processes, and higher staff morale. Monthly quality assurance tests, surveys, and workshops will evaluate effectiveness, providing data on care quality and efficiency, plus feedback from staff and patients for a comprehensive assessment. The Plan-Do-Study-Act (PDSA) Cycle will iteratively implement and evaluate changes for continuous improvement (Hahn et al., 2024). Regular surveys will measure nurse burnout, job satisfaction, and patient satisfaction, while metrics like absenteeism, turnover rates, and patient outcomes will assess the plan’s impact.
Change Theory and Leadership Strategies
The proposed interdisciplinary plan aims to enhance the patient discharge process in healthcare settings through a structured and collaborative approach. Lewin’s Change Management Model, which includes unfreezing, changing, and refreezing stages, effectively drives organizational change (Stanz et al., 2022). The unfreezing stage prepares the organization for change by educating staff on reducing nurse burnout. The changing stage implements new processes, like adjusting patient-to-nurse ratios, and the refreezing stage integrates these changes into daily operations. Harrison et al. (2021) found that applying Lewin’s model in healthcare settings improved patient care outcomes. This model addresses resistance and promotes continuous improvement.
Transformational leadership enhances interdisciplinary team success by inspiring and motivating team members to embrace change. Transformational leaders foster trust and collaboration through vision, encouragement, and support (Jun & Lee, 2023). Transformational leadership at Metro General Hospital can reduce burnout and increase team cohesion, job satisfaction, and organizational commitment by communicating a clear vision, recognizing contributions, and providing growth opportunities. Gebreheat et al. (2023) found that transformational leadership positively influences healthcare performance by enhancing employee motivation and engagement. Hospitals using Lewin’s model conducted workshops to unfreeze mindsets about workload distribution, introduced team-based care models during the changing phase, and established training and feedback mechanisms to refreeze practices. Transformational leaders engage nursing staff through meetings, mentorship programs, and milestone celebrations, improving morale and patient care quality (Fareed et al., 2022). These strategies create buy-in from interdisciplinary teams by showing clear benefits, providing support, and fostering continuous improvement. Lewin’s model and transformational leadership enhance collaboration, motivation, and commitment, enabling teams to achieve goals like reducing nurse burnout and improving care quality at Metro General Hospital (Jun & Lee, 2023).
At a hospital like Metro General, Lewin’s Change Management Model was used to shift mindsets, implement team-based care, and establish training for sustained practice. Transformational leadership improves nurse morale and patient care quality and reduces turnover by engaging with staff through regular meetings, mentorship programs, and celebrating milestones in reducing burnout (Ali et al., 2023). This approach improved nurse morale, enhanced patient care quality, and reduced turnover rates.
Team Collaboration Strategy for Interdisciplinary Teams
An interdisciplinary collaboration strategy is essential to address staff burnout due to high patient-to-nurse ratios (Kalmakis, 2020). Nurse Manager Sarah Johnson will pilot a rotational shift system in the ICU for one quarter, followed by Nurse Manager Emily Thompson, overseeing hospital-wide implementation the next quarter. HR Specialist Michael Brown will conduct bi-weekly stress and burnout assessments, reviewed every Friday. Chief Nursing Officer Dr. Linda Martinez will monitor outcomes in monthly strategy meetings with Nurse Managers and the HR Specialist. Health IT Specialist John Lee will ensure EHR systems function properly, performing weekly checks and updates every Wednesday. Effective interdisciplinary collaboration requires regular meetings, which enhance communication and reduce staff stress, as supported by Geistid et al. (2020) in the “Journal of Interprofessional Care.” Metro General will hold weekly interdisciplinary team meetings involving Nurse Managers, HR Specialists, IT Specialists, and the CNO to discuss progress and challenges.
The double-loop learning model encourages questioning underlying assumptions and policies, leading to better problem-solving and organizational change (Bendowska & Baum, 2023). Nurse Managers at Metro General will use this model to continually refine the shift system based on pilot outcomes and broader implementation feedback. Shared decision-making is crucial for team cohesion and job satisfaction, reducing burnout (Abdul et al., 2023). Metro General will use a shared decision-making framework in team meetings to ensure all interdisciplinary members contribute to and agree on actions. As Bradley et al. (2022) discussed, implementing integrated care pathways improves patient outcomes and staff satisfaction. Metro General will create clear care pathways with input from nurses, physicians, and support staff to streamline patient care processes and reduce nursing workloads. The Mayo Clinic’s collaborative care model improves patient outcomes and satisfaction by fostering close teamwork between physicians and nurses. Similarly, Johns Hopkins Hospital uses interdisciplinary teams to manage complex cases, reducing staff burnout and individual workloads.
Evidence-Based Communication Strategies in Healthcare
Effective communication in healthcare, using evidence-based strategies like plain language and teach-back, enhances patient care, team collaboration, and system efficiency. Dietl et al. (2023) found that the teach-back method significantly improved patient adherence to diabetes management plans.
A study by Martínez et al. (2022) found that using structured communication tools like SBAR (Situation, Background, Assessment, Recommendation) enhances efficiency and reduces misunderstandings in interdisciplinary teams. This leads to better communication, fewer hospital adverse events, and improved operational efficiency and quality of care. Liu et al. (2021) emphasized that effective nurse-physician communication improved job satisfaction and patient outcomes.
Required Organizational Resources
To combat staff burnout at Metro General Hospital due to high patient-to-nurse ratios, a plan to hire 20 additional nurses is proposed, costing $1.5 million annually for salaries, benefits, and training. Equipment and supplies will cost $100,000, and administrative expenses for security clearances and workflow modifications are estimated at $50,000, totaling approximately $1.65 million. If not implemented, high patient-to-nurse ratios will likely worsen burnout, increasing turnover and recruitment costs of over $50,000 per nurse. Decreased patient care quality could result in higher costs from medical errors, legal issues, and potential loss of reputation and revenue (Hahn et al., 2024). If the plan is not implemented, higher burnout will lead to increased turnover costs, reduced patient care quality, more medical errors, legal and reputational issues, and financial losses for the hospital. Therefore, implementing this proposal is essential to improve working conditions, patient care, and the hospital’s financial health.
Real-world examples show that addressing high patient-to-nurse ratios benefits staff and patients. The Cleveland Clinic improved efficiency and care by hiring more nurses, while the Mayo Clinic maintained high standards through wellness programs and training. Failing to invest in these areas can lead to financial strain, reduced care quality, and low staff morale (Maggio et al., 2023). Proper resource allocation can alleviate nurse burnout, improving patient outcomes, efficiency, and workforce motivation.
Conclusion
Metro General Hospital’s plan aims to reduce staff burnout from high patient-to-nurse ratios, improve healthcare delivery, and boost operational efficiency. The plan emphasizes better collaboration, resource allocation, and continuous staff training through an interdisciplinary approach and effective leadership. Without implementation, the hospital risks financial strain, reduced care quality, and lowered staff morale. Investing in additional staffing and wellness programs has enhanced patient outcomes and efficiency. (Geist et al., 2020).
References
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Bradley, D. C., Lannin, N. A., Clemson, L., Cameron, I. D., & Shepperd, S. (2022). Discharge planning from the hospital. The Cochrane Database of Systematic Reviews, 2(2). https://doi.org/10.1002/14651858.CD000313.pub6
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