PHI FPX 1200 assessment 1

Personal Philosophy of Problem Solving

PHI FPX 1200 assessment 1 Problem-solving is a routine part of my work as a long-term care case manager. Active listening and critical thinking allow me to resolve the issues of concern for my patients and devise best solutions to their problems. For instance, last week, a family member called me with an issue with a home health aide for a patient. I held lengthy discussions with the family beforehand to get proper information. After that, I went to the patient, listened attentively to her grievances in an objective manner, and noted a miscommunication between the agency and the home health aide concerning approved service time. By communicating with all the parties – the agency, the aide, and the patient – I was able to fix the situation and arranged appropriate in-home care.

Based on my nursing practice, I have acquired the ability to apply active listening and critical thinking in problem-solving. Feeling that not every problem is impossible to solve, I am nonjudgmental when listening to individuals’ problems, enabling me to apply critical thinking to analyze situations carefully and apply suitable solutions to all involved parties.