MHA FPX 5040 Assessment 3 Case Study Analysis Part 2  

Introduction

Tufts-NEMC was in a very dire financial situation because they had few insurance contracts, high development costs, and poor management.  Ellen Zen was brought in to help the group get through this tough time and get back on track with its plans.  The association had gone through a lot of changes, including a crossroads and a split, which caused tax problems and problems with how things worked.  The drop in installation discharge and average lifetime made its financial drain even worse. Healthcare leaders are very important for connecting people and breaking down barriers to better performance.

Structures and Systems

Ellen Zane took on the difficult job of rebuilding Tufts-NEMC’s finances and its organizational structure.  The way an organization is set up affects how work gets done and has a big effect on how well it does.  Originally, a hierarchical structure was used to speed up decision-making in response to the situation.  Ellen stressed the importance of keeping the right gift strategically, giving brigades more power, and building trust and transparency through transformational leadership.  Her plan was to make sure that the organization’s structure was in line with its strategic goals.

Powers at Play

Power dynamics are necessary in every organization, where leaders have developed various methods for shaping opinions and behaviors. Ellen used her position to exercise legitimate power, but she also showed expert and referent power by being brave, making good decisions, and getting people to support the group’s vision.  By using the different types of power, Ellen was able to negotiate agreements, give important opinions, and get stakeholders to support her ideas.

MHA FPX 5040 Assessment 3 Case Study Analysis – Part 2 

Effects of Changes on Departments and Stakeholders

Ellen put a lot of importance on being open and communicating well in order to deal with changes in the organization.  Assessing the association’s relationship with the association involved modifying the decision-making process, implementing changes, and providing overall guidance.  His open communication helped the workers and the board trust and support each other, which cut down on the usual crime of changes.  Ellen’s open-mindedness and thanks to her employees made cooperation and the company’s culture even stronger.

Effects of Communications on Change Implementation

Ellen used colorful ways of communicating to make people feel urgent, inspire them with a clear vision, and get them involved in the change process.  Workers were able to understand the association’s problems and financial situation because they were open about them.  City hall meetings and regular updates made it easier for everyone to agree on and commit to the organization’s goals.  Ellen’s communication efforts were necessary to keep things going and stop people from changing.

Conclusion

Associations are always changing, especially when there are questions.  Tufts-Ellen Zen’s success at NEMC shows how important it is to have leaders who inspire others, think strategically, and communicate well when making changes in an organization.  Ellen led the association into a bright future by encouraging transcendence and change.

MHA FPX 5040 Assessment 3 Case Study Analysis – Part 2 

Sowards, M. (2019, October 4). How can you develop leaders with ‘referent power’ in your business? Retrieved from Forbes: https://www.forbes.com/sites/forbestechcouncil/2019/10/04/how-do-you-build-referent-power-leaders-in-your-business/?sh=6816cb597a36