HRM FPX 5122 Assessment 3

Background

Power Manufacturing Company (PMC) deals in the manufacture of lawnmowers, trimmers, and corded and cordless power equipment. The company has four plants and two warehouse units. It generally witnesses 3-4% turnover rates. Yet, over the last five years, the ratio of turnover in two of its plants rose to a high of 15% and 18%. As a corrective measure against this situation, PMC conducted an employee survey and job satisfaction to improve worker sentiments.

HRM FPX 5122 Assessment 3:Employee Attitudes

The survey concentrated on a number of employee attitude key areas, including:

• Training and Development
• Pay Satisfaction
• Managerial Accessibility

Causes of Pay Satisfaction Issues

A number of factors account for the pay dissatisfaction among employees:

• Inadequate rewards and benefits (Vance, 2006)
• Job security concerns
• Comparison with others
• Lack of adequate promotional opportunities
• Lack of adequate opportunities for growth and development (Folkman, 2017)

Causes of Managerial Accessibility and Training and Development Issues

The following problems were identified as the reasons for dissatisfaction in manager availability and training and development:

• Lack of feedback and recognition
• Poor onboarding and orientation processes
• Managers neglecting new employees (Munde, 2010)
• Lack of training development
• Limited opportunity for growth and development
• Poor on-the-job training
• New employee training is poor (Vance, 2006).

Recommendations for Improving Pay Satisfaction

To enhance pay satisfaction, the following are recommended:

• Introduce retirement benefits (Vance, 2006)
• Implement a performance appraisal and rewards system
• Implement a competency-based pay system (Vance, 2006)
• Increase promotional opportunities

Recommendations for Enhancing Managerial Accessibility

To enhance managerial accessibility, the following are recommended:

• Provide manager training (Al Mamun & Hassan, 2017)
• Implement an open-door policy (Munde, 2010)
• Have regular meetings (Munde, 2010)
• Engage managers to interact with employees beyond work-related responsibilities. (Reilly, 2014)

Recommendations for Training and Development

In order to support training and development, the following are recommended:

• Embrace on-the-job training (Al Mamun & Hassan, 2017)
• Offer retirement benefits (Vance, 2006)
• Strengthen orientation and onboarding practices (Kappel, 2018)
• Create possibilities for growth (Cloutier, Felusiak, Hill, & Pemberton-Jones, 2015)
• Allow employees to utilize their skills to the best (Heathfield, 2017).

Recommendations for Follow-Up Survey

To resolve the new hire dissatisfaction, PMC can consider the following:

• Conduct a survey of the orientation program to gauge areas of discontent among new recruits.
• Include new recruits in the survey.
• Evaluate the effect of recommendations through pay satisfaction surveys, training and development surveys, and accessibility surveys by the manager.
• The second survey should be replicated from the first to gauge over-time changes.

HRM FPX 5122 Assessment 3 PMC Employee Attitudes

Reilly, R. (2014, Jan. 7). 5 Ways to Improve Employee Engagement Now. Gallup. Retrieved from https://www.gallup.com/workplace/231581/five-ways-improve-employee-engagement.aspx

Vance, J. R. (2006). Employee Engagement and Commitment. SHRM. Retrieved from https://www.forbes.com/