Fundamental Principles of Care Coordination 

Hi, my name is _____, and my topic of discussion is the fundamental principles that enable the development of a successful care coordination plan. These principles include the policy, cultural needs, and safety that affect the process of patient care. A care coordination plan is the process of allowing healthcare professionals to make better-informed decisions to enhance the well-being of patients (Hannawa et al., 2022). This process is achieved when healthcare professionals engage in interdisciplinary teams and collaborate with other professionals. Such as clinicians, pharmacists, dietitians, and therapists come together to form a successful care coordination plan. A care coordination plan helps to decrease the amount of treatment a patient has to cover and it also reduces the rate of hospitalization (Karam et al., 2021). This plan also helps to reduce the mortality rate as well. This presentation is focused on psychosocial problems and finding evidence-based strategies for nurses to overcome these issues.

Evidence-Based Strategies for Nurses to Collaborate with Patients and their Families

The most important people in providing healthcare facilities to the patients are the ones who are on the frontline in patient care services such as nurses and paramedics. These front liners need to develop trust with patients and their families about the health care services. It is important for the family and the patient to learn about the treatment and its outcome to develop trust and it also adds up to the success of a care coordination plan (Kitson et al., 2021). That is why patients need to understand their treatment choices and thus, providing this information to patients and their families allows nurses to develop evidence-based strategies for improved treatment. 

Shared Decision-Making (SDM)

In healthcare organizations, one evidence-based strap is to develop a shared decision-making strategy that is rooted in patient care (Coronado et al., 2020). The shared decision-making occurs between a healthcare professional and patients and their families regarding their disease and their available treatment options. This evidence-based strategy improves the collaboration between healthcare professionals and patients as it ensures that both parties make an informed medical decision for the best treatment (Coronado et al., 2020). This strategy also allows families and healthcare professionals to discuss suggested theories and their preferences for treatment. 

Patient and Family-Centered Care (PFCC)

The process of mutual decision-making and collaboration among Health Care practitioners, patients, and their families can be made easier with an effective evidence-based strategy named patient and family-centered care (PFCC) (Deepika et al., 2020). In case the patient is a minor or in a state in which they are unable to make informed decisions, healthcare providers involve the patient’s family in the decision-making process regarding the patient’s treatment and care. How do healthcare professionals do this? Well, they allow access to their medical data to the families of patients to make this decision more effective (Deepika et al., 2020). This evidence-based strategy rooted in collaboration also increases patients and their families at his action as well as their trust in healthcare providers.

Interpretive Services 

Nurses need to gain knowledge about culturally sensitive treatment strategies that improve patients’ health and their satisfaction as well (Anton et al., 2021). Muslim patients’ diet plan includes pork, however, they cannot eat it. So, the nurse needs to show respect for the patient’s decision, background, and cultural preferences. U.S. diverse population has been increasing day by day in its diversity and that is the reason why health professionals working there face numerous challenges and opportunities to learn culturally sensitive treatment strategies. Culturally sensitive treatment interventions allow healthcare protections to eliminate health disparities and improve patient care. Culturally competent strategies are important because they allow nurses to integrate the perspectives of people from different cultures and to show respect and understanding to them (Anton et al., 2021). So, incorporating interpretive services is important to show respect to people from different backgrounds and people who speak different languages. It will improve healthcare professionals’ and patients collaboration as well as treatment results. 

Strategies Supported by Credible Evidence

The above-mentioned strategies are credible evidence because they are available on PubMed and the International Journal of Nursing Education. Another credible source used in these strategies is Google Scholar which has numerous journals books and research papers available on healthcare strategies. These sources are updated, and peer-reviewed, and provide culturally sensitive strategies to address the needs of patients from different backgrounds. all these factors make these above-stated sources credible. 

Change Management affects Elements of the Patient to the Provision of High Quality, Patient-Centered Care

Changes are required in the healthcare system that support the improvement of patient satisfaction, treatment outcomes, and patient care. One of the major factors that contribute to patient-centered care is the management of patient care (Grover et al., 2022). To bring a change in any department requires the evaluation of the current strategies that are used for the treatment. The second stage is to research the new improved and updated treatment strategies that focus on patient care improvement and then implement those strategies. Nurses need to collaborate with patients to understand their needs more in-depth. This strategy will allow nurses to develop better plans for the treatment of patients, right according to their needs (Grover et al., 2022). So once the healthcare practitioners learn about the needs of the patient they need to assess the current state and then research a new better strategy and then implement the newly acquired strategy. This change will allow patients to have a better experience and it will also improve their treatment outcome and their satisfaction as well. A study by Timmermans (2020) shows that when healthcare providers show a keen interest in providing the best possible care to their patients and their needs, their treatment results are improved. 

Difference between Patient Satisfaction and Patient Experience

Patient Experience

In patient-centered care, the focus is on patient satisfaction which is why understanding the experience of patients in detail and showing respect to them are the key indicators of success of a care coordination plan. Nurses can improve patient care depending on their needs by incorporating empathetic listening to improve patient care. 

Patient Satisfaction

Patient satisfaction is one of the major goals of a care coordination plan and that is why meeting the expectations of patients and fulfilling their needs are of utmost importance. Nurses must respect and understand the needs and preferences of patients to provide better patient satisfaction. When patients see that the healthcare providers are taking a keen interest in understanding them, it improves their treatment outcomes as per research by Timmermans (2020). 

The Rationale for Coordinated Care Plans Based on Ethical Decision-making

In healthcare fields, the actions and services of healthcare providers are guided by the ethical guidelines provided to them. Such as for nurses, the American Nurse Association (ANA) is responsible for providing ethics to nurses that ensure patient safety and satisfaction. One major ethical guideline is beneficence which means preventing patients. The ethical guideline of justice is to provide equal and fair treatment to all people regardless of their color, race, ethnicity, and religion (Cheraghi et al., 2023). Non-maleficence is to ensure that a patient’s autonomy is protected which means that patients have the right to decide the best treatment for themselves regardless of any pressure. Healthcare providers can provide information on all of the treatment options the patient has but it is the right of the patient to decide which treatment they want to go for and that is autonomy (Cheraghi et al., 2023). That is why a care-coordinated plan based on ethical decision-making is important to ensure the rights of the pic and their well-being as well. 

Logical Implications and Consequences of an Ethical Approach to Care

Healthcare providers need to build trust with patients and their families and for this purpose, transparency is crucial in the collaboration process. Transparency allows healthcare providers to be honest with the patients and their families and it also helps in developing their trust (Mabillard et al., 2022). Moreover, it is an ethical consideration to avoid any kind of harm to the patient, and for this purpose, healthcare providers must use evidence-based treatment strategies as well as advanced technology equipment for the treatment because using updated treatment methods allows lower chances of negative outcomes. 

Potential Impact of Specific Health Care Policy Provisions on Outcomes and Patient Experiences

The government plays a crucial role in providing equal and best-quality treatment for all of its citizens. For this purpose, the government imposes numerous regulations to ensure that the best possible treatment is provided to every citizen in need. The two major federal policies that guide the process of care coordination in healthcare centers are the Health Insurance Portability and Accountability Act (HIPAA) and the other one is Affordable Care Act (ACA) (Krzyzanowski & Manson, 2022). ACA ensures that patients, especially those with low socioeconomic status, get health insurance and pay for medical care. Furthermore, It also insurance that people get the best quality treatment outcomes. The second policy HIPPA ensures the privacy and confidentiality of patients to remain intact. It performs the task of protecting patients’ data from any misuse and loss. 

Raising Awareness of the Nurses’ Role in Continuum of Care

As stated earlier, nurses are the front liners and so they are responsible for understanding the needs of patients and developing treatment plans accordingly. They play an important role in improving patient satisfaction and also treatment they get. This can enhance the positive experience of patients as they get to learn about their disease and the best possible treatments. Such as, to eliminate the psychosocial concerns of patients, nurses can provide insight to the patients about the medical processes the patient fears (Nakata et al., 2021). This can also increase patient knowledge of the disease to prevent the severity and risk factors of the disease. Furthermore, nurses collaborate with the interdisciplinary team to develop successful care coordination plans based on evidence-based strategies to provide improved care. 

Conclusion

In conclusion, providing high-quality patient care is the essence of any care coordination plan and nurses play a vital role in the success of this plan by providing information to the patients about their diseases and the best possible treatment options. This can improve overall patient satisfaction, patient experience, and well-being. Healthcare policies play a major role in fulfilling ethical guidelines by providing policies for justice and equality.

References 

Antón, I., Tambo, E., Hamam, N., Vanceulebroeck, V., Dehaes, S., Kalkan, I., & Esparza, I. (2021). Nursing students’ experience of learning cultural competence. PLoS One, 16(12), e0259802. https://doi.org/10.1371/journal.pone.0259802 

Coronado, V., Fajas, C., Marroquín, M. T., Botaya, R., Martín, M., & Salgado, J. (2020). Interventions to facilitate shared decision-making using decision aids with patients in primary health care: A systematic review. Medicine, 99(32), e21389. https://journals.lww.com/md-journal/toc/2020/08070 

Cheraghi, R., Valizadeh, L., Zamanzadeh, V., Hassankhani, H., & Jafarzadeh, A. (2023). Clarification of ethical principle of the beneficence in nursing care: an integrative review. BMC nursing, 22(1), 89. https://doi.org/10.1186/s12912-023-01246-4 

Deepika, S. R., Seema, R., & Rahman, J. (2020). Patient and family-centered care: Practices in pediatrics. International Journal of Nursing Education, 12(4).  https://doi.org/10.37506/ijone.v12i4.11215 

Grover, S., Fitzpatrick, A., Azim, F. T., Vega, P., Bellwood, P., Burns, J., & Ashe, M. C. (2022). Defining and implementing patient-centered care: An umbrella review. Patient Education and Counseling, 105(7), 1679-1688. https://doi.org/10.1016/j.pec.2021.11.004 

Hannawa, A. F., Wu, A. W., Kolyada, A., Potemkina, A., & Donaldson, L. J. (2022). The aspects of healthcare quality that are important to health professionals and patients: A qualitative study. Patient Education and Counseling, 105(6), 1561-1570. https://doi.org/10.1016/j.pec.2021.10.016 

Karam, M., Chouinard, M. C., Poitras, M. E., Couturier, Y., Vedel, I., Grgurevic, N., & Hudon, C. (2021). Nursing care coordination for patients with complex needs in primary healthcare: A scoping review. International Journal of Integrated Care, 21(1). https://doi.org/10.5334%2Fijic.5518 

Kitson, A. L., Harvey, G., Gifford, W., Hunter, S. C., Kelly, J., Cummings, G. G., & Wilson, P. (2021). How nursing leaders promote evidence‐based practice implementation at point‐of‐care: A four‐country exploratory study. Journal of Advanced Nursing, 77(5), 2447-2457. https://doi.org/10.1111/jan.14773 

Krzyzanowski, B., & Manson, S. M. (2022). Twenty years of the health insurance portability and accountability act safe harbor provision: unsolved challenges and ways forward. JMIR Medical Informatics, 10(8), e37756. https://doi.org/10.2196/37756 

Mabillard, V., Demartines, N., & Joliat, G. R. (2022). How can reasoned transparency enhance co-creation in healthcare and remedy the pitfalls of digitization in doctor-patient relationships? International Journal of Health Policy and Management, 11(10), 1986. https://doi.org/10.34172%2Fijhpm.2020.263 

Nakata, H., Halbach, S., Geiser, F., Stock, S., Kowalski, C., Enders, A., & Ernstmann, N. (2021). Health literacy, mental disorders and fear of progression and their association with a need for psycho-oncological care over the course of a breast cancer treatment. Psychology, Health & Medicine, 26(7), 818-831. https://doi.org/10.1080/13548506.2020.1772987 

Timmermans, S. (2020). The engaged patient: The relevance of patient-physician communication for twenty-first-century health. Journal of Health and Social Behavior, 61(3), 259-273. https://doi.org/10.1177/0022146520943514